Finance

In retail banking, the competition is fierce. As financial organisations strive to get closer to their customers, improve their customer service and increase operational effectiveness, data accuracy becomes more important in achieving these goals.

QAS plays a crucial role in the financial market by providing clean, accurate and up-to-date address data to the finance sector.

Through the development of a range of address management products tailored to meet the business needs of financial organisations, QAS provides solutions offering the following benefits:

• Increased data integrity across departments and systems
• Ensures confidential billing and account information is sent to the right address
• Speedy validation of addresses and selected identification information to assist in fraud detection
• Single customer view to improve CRM and targeted marketing
• Improve customer service and perception
• Improve call centre efficiency enabling operators to handle more calls per hour