Call Centre Solutions - QAS Australia

Call centres are key customer contact points for many businesses, which mean speedy and accurate capture of contact details is essential to creating a professional image and ensuring data integrity across the organisation.

QAS plays a crucial role in call centres by ensuring call centre operators enter and verify valid address details quickly, accurately and easily.

QAS delivers the following tangible benefits to call centres:

• Operators can enter an address in less than 11 keystrokes as well as reducing the risk of spelling and formatting errors.
• Improve call centre efficiency by enabling operators to handle more calls per hour.
• Reduce call time when entering addresses by 16 seconds.
• Easy to install and simple to use.