Call Centre Software - Customers

Bringing business benefits to your organisation

QAS brings significant business benefits to over 8500 businesses worldwide, including some key call centres. A few of our customers in this sector include INTOUCH, Hutchinson Telecommunications Australia, Primus Telecom.

	INTOUCH
	"We surveyed the market place extensively, with the help of our IT department who have a thorough understanding of our business and technological needs. QAS provided the best solution due to its flexibility and the fact that it was easily integrated with our custom made software, providing us with a total solution. These characteristics were essential as we pride ourselves in our integrated contact centre whereby our consultants can respond to support via all forms of communication including, phone, fax, e-mail and mail." Lorraine Pledger-Dunn, Chief Executive Officer, PQ Lifestyles Limited
	Hutchinson Telecommunications Australia
	"Address data integrity and speed of capture are extremely important to any customer service related company. And the QAS products were an exact fit for the niche of what we required. QAS Pro has not only eliminated and spelling errors from our customer addressing - something that can always adversely affect customer perception of a company - but it has also dramatically brought down the time it takes operators to call up the correct information on a customer when dealing with them on the phone." Ronald Starreveld, Senior Project Manager, Logica
	Primus Telecom
	"With QAS we can enhance our relationship with our customers, cut call handling times, improve the accuracy of our address data, reduce costs and continue to set new standards in customer service." Joe Ho, IT Manager, Primus Telecom