Address Management Software, Database Management - QAS Pro

Address management solutions allow companies to maximise the use of their most important asset, the data relating to their customers and prospects.

Accurate address data can provide companies with a wide range of commercial benefits, from potential postage discounts and accurate database analysis through to improved customer service.

Effective address management opens the door to more productive and efficient business operations.

Address management solutions enable address data to be entered accurately and stored consistently in any database.

Companies can also clean their existing address data to develop a database of accurate, valid and consistent address records.

How can Experian QAS benefit my business?

Any customer-facing environment can benefit from using address management software to make their address handling process more efficient. Wherever address data is recorded or stored, address management speeds up address entry and guarantees accuracy.

Call centres

Experian QAS software can greatly benefit any call centre operation, both in terms of reducing the address entry time and in providing accurate contact data. Call centre operators are able to enter complete and accurate addresses with a minimum number of keystrokes, working more efficiently and dealing with the customer swiftly and professionally.

Financial services

If an organisation is offering financial service products either selling direct or through agents, it is essential that accurate and valid data is entered before the financial policy is confirmed. By using QAS, financial services providers are able to validate the address data with a potential customer to help reduce fraudulent cases.

Mail order

Any company that sells goods or services by mail order can use QAS software to validate delivery address and help to minimise incidences of items going astray or being returned as undeliverable. Additionally, accurate addressing will help you qualify for barcoded mail discounts offered by Australia Post under the Address Matching Approval System (AMAS).

Customer profiling

Experian QAS can help companies to build up a more accurate profile of the customers recorded on their database. An accurate database is easier to profile and enables users to spot duplicates and identify the best types of customers. With a more accurate picture of customer types, companies are able to target their marketing activity more effectively and efficiently.

Customer service

In an increasingly competitive marketplace, it is essential that companies are offering good service to their customers: the efficiencies that address management products provide will help support high levels of customer care. By using QAS, mail arrives accurately addressed, and purchased items are correctly delivered, enhancing customer perception.

- top -