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Data quality for your salesforce.com application

"The Experian QAS integration into Salesforce CRM is an exciting proposition as our customers can now be confident that accurate contact data is entering their application, a vital ingredient for effective customer relationship management."

Dr Steve Garnett, Chairman Salesforce.com EMEA

Being able to rely on your contact data is crucial to making the most out of any application and to guarantee effective customer relationship management. Are you confident in the quality of contact data stored in your salesforce.com application?

What can Experian QAS products do for you?

Experian QAS have partnered with salesforce.com to provide users with an integrated, off the shelf data quality solution. With this in place, you can be confident your CRM database stores accurate, up to date contact information on your customers, prospects and business partners.

Benefits to your organisation

  • Increased ROI on your salesforce.com investment as you can rely on data for effective relationship management
  • Enhanced data analysis as reports are based on accurate data
  • Improved customer perception as communications arrive correctly addressed
  • Reduced time and administration costs associated with poor data quality
  • Improved efficiency as name and address details can be recorded

QAS for salesforce.com product information

QAS for salesforce.com is a contact data management product that validates and verifies international address details at the point of entry into your salesforce.com application. Verifying this information is vital to ensure good customer service as well as saving your organisation time and money.

The Experian QAS On Demand platform offers a robust, reliable and highly secure infrastructure ensuring the service is operational 24 hours a day. Our infrastructure also includes disaster recovery and load balanced servers.

How does the product work?

QAS for salesforce.com is customisable so that it can be configured to all touchpoints where contact details can be entered into your application. Minimal information is needed to return a complete and full address which is then pasted directly into the underlying application. The product works by validating this information against authoritative data sources, such as the National postal file for each country.


Key features & additional data

  • Flexible and customisable according to your business processes and needs
  • Customer records can be profiled by appending MOSAIC data (lifestyle information)
  • Allows searching across international data
  • Accredited by salesforce.com
  • Data is hosted at Experian data centres which are robust, reliable and secure

Further information

To find out more about QAS for salesforce.com, complete our online form.

Visit Experian QAS on the AppExchange

Technical information

QAS for salesforce.com is available as an off the shelf data quality product. The solution can be customised to work in touchpoints where address details are entered into your application and is flexible to suit your business needs and requirements.

In addition, the QAS for salesforce.com solution provides a configuration editor allowing you to control user access as well as options for datasets, layouts and searching engines.

The QAS for salesforce.com on demand platform is hosted at Experian's data centre in Nottingham. This is operational 24 hours a day and provides a secure and reliable infrastructure, including disaster recovery and load balancing servers. 24 hour support is provided to customers as part of this service.

The development work for QAS for salesforce.com was done in-house by Experian QAS developers and the solution then accredited by salesforce.com.

Find out more

For further information about QAS for salesforce.com, complete our online form.

Visit Experian QAS on the AppExchange

Global Demonstration

See QAS for salesforce.com in action showing how addresses are validated and verified before they enter your database. Learn more about the features and benefits available.

View Demonstration

Visit Experian QAS on the AppExchange