What customers say about us

	Leukaemia Foundation
	"QAS has more than halved our dead mail from 4.5% to 1.9% which has been a valuable tool in helping clean and maintain our database, thus promoting accurate records of most valued commodity: our donors. QAS Pro software is easy to use and helps speed up the data-entry process."
	Paul Coffey - Database Coordinator - Leukaemia Foundation

	CommSec
	"CommSec register thousands of customers with the Australian Stock Exchange's CHESS system. Experian QAS ensures that the registration address is bona fide, accurate and in the right format, to ensure the ASX has the correct address. This reduces account processing times, and administration for CommSec, while improving customer service to our clients. By using QAS software, we always get the address right first time around."
	Henry Pink - CommSec - Manager, Client Registry

	Virgin Mobile Australia
	"With a number of mobile telephone service providers vying for space in the Australian market, rapid responses to all current and prospective customer enquiries is vital in retaining business. If customers aren't satisfied, they'll simply go elsewhere. The flexibility and ease of integration of QAS enables us to save significant time per call whilst also improving the accuracy of our customer data."
	Nick Gatland - Senior Project Manager - Virgin Mobile Australia

	The Sunday Times
	"The Sunday Times has embraced the capabilities of the QAS Pro API. After many years of tediously maintaining our own address database, we can now breath a sigh of relief, as cleansing of address information together with conforming to the new PAF standard has increased our capability of providing efficiency for our customer service department."
	Sam Cannone - IT Projects Manager - The Sunday Times

	Citibank Ltd
	"Citibank's experience with the QAS software has been an outstanding success."
	David Beal - Collections Manager - Citibank Ltd

	Neverfail Spring Water
	"We immediately recognised this tool as an opportunity to provide an even better service for our customers. With QAS, we are able to improve the delivery lead-time to new customers by getting the address right first time. Order entry times are dramatically reduced and the link to our mapping system improves your delivery service even further."
	David Little - NSW State Manager - Neverfail Spring Water

	South East Water Limited
	"We chose Experian QAS over competitors as the product was easy to integrate and provided outstanding technical support. Already Experian QAS has yielded a strong return on investment by reducing return to sender mail and allowing us to take advantage of Australia Post's mailing discounts with the addition of DPID codes."
	Peter O'Donoghue - Business Systems Manager - South East Water Limited

	COMPAQ Australia
	"Our Call Centres find Experian QAS an excellent tool that simplifies the entry of our client address details. It reduces the time to enter an address and significantly improves the quality of the address data that is captured."
	Ian Munro - Technical Manager - COMPAQ Australia

	Minuteman Press
	"I found that the algorithms used by Experian QAS were superior. It cleansed a good 7% more records than its competitors. Another important benefit in dealing with Experian QAS is its ability to provide support. Experian QAS were able to send technical specialists in, physical people coming into my office to assist."
	Joseph Petrarca - Director - Minuteman Press

We also have more detailed case studies available .