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Customer feedback

At Experian QAS we are passionate about continually improving our customer's experience. We are committed to ensuring that our customers consistently receive a superior level of service. Here we give you the opportunity to provide us with feedback.

Compliments

If you have had a great experience with us, and would like to have that recognised please let us know by detailing your feedback in the feedback form below.

How can we do better?

Occasionally things can go wrong and if they do or if we fail to meet your expectations we would like the opportunity to put things right. Please use the form below to provide us with any feedback you may have.

Feedback

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We hope that most issues can be resolved by getting in touch with your Account Team. However if you are not satisfied that the problem has been resolved or handled to your satisfaction, and you wish to make a formal complaint, please click the below link for our complaints procedure.

Formal complaint link (30Kb PDF)