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Case studies

Experian QAS software is used by a huge range of customers, from large international companies to small businesses. Wherever customer address data is stored or collected, QAS can help improve the accuracy of your data, and speed up address entry.

In this section you will find examples of how QAS has been used by some of our existing customers to improve the efficiency of their business and improve their customer service.

Featured customer case studies

APRA

Experian QAS's Pro product has provided APRA with the ability to enter address information quickly and accurately to any underlying application in a standard, user-defined format.
Read more about how this has improved their call centre efficiencies and created positive customer feedback.

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City of Joondalup

The city of Joondalup works with Technology One deploying its Proclaim property management software solution to streamline operations. Experian QAS partners, and offered QAS Batch and Adhoc Letter solution as part of the Proclaim property management package.  Read more about the this successful government software solution..

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Hamilton Island

Hamilton Island is one of Australia's favourite holiday destinations. Find out how to Hamilton Island has successfully integrated QAS Pro into their Check-in process and the business benefits this has enabled.

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NSW Nurses Association

Since implementing QAS in April 2006, NSWNA estimates it has saved well over $15,000 on postage costs alone, thanks to its ability to barcode its mail and qualify for bulk mail discounts.

Read more about the savings Experian QAS has enabled for the NSW Nurses' Association...

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OLMC

Working with Experian QAS, Our Lady of Mercy College (OLMC) have be able to standardise and validate their student contact database, increasing the efficiency of their system. Read more...

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Primus Telecom

Primus Telecom's call centre handles in excess of 11,000 calls per day from people.  Speed and accuracy are crucial when dealing with such high call volumes. Experian QAS' QAS software has helped increase operational efficiencies within the business.Read more about this Telecommunications software solution

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Rochford Wines

Rochford maintains a database of over 31,000 subscribers nationwide and also provides an e-newsletter to members.

Read about Rochfords successes with Experian QAS.

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Video Ezy

Experian QAS software, enables Video Ezy to see a single view of its customers and enables them to model customer profiles and analyse their visit and consumption patterns. Read more about this intriguing case study...

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