Data quality news
Myer's bloggers prove to be the gift that keeps on giving
- Mar 26 2012, 17:22 PM How has fashion retailer Myer revived its recent poor trading performance? Business restructuring? Motivational tools? No – bloggers.
Aussie banks giving priority to customer service strategies
- Mar 22 2012, 00:30 AM Customer service is a top priority for banks.
Make buying easier for customers
- Mar 15 2012, 23:46 PM The purchase process needs to be as easy as possible for customers.
Aus retailers 'better at responding on Facebook than Twitter'
- Feb 29 2012, 19:31 PM Australian retailers are making better use of Facebook than Twitter.
A good customer service strategy 'as useful as marketing'
- Jan 24 2012, 17:24 PM A good customer service strategy is a good marketing tool.
Surveys 'getting on customers' nerves'
- Jan 11 2012, 16:54 PM Customer surveys are starting to annoy many people.
Understanding expectations an important part of a customer service strategy
- Jan 9 2012, 17:00 PM Communication with customers helps manage expectations.
Australia can learn ecommerce lessons from the UK
- Dec 19 2011, 00:39 AM Ecommerce in Australia can follow the UK's example.
Customer service strategies need significant improvements
- Oct 10 2011, 01:03 AM Customer service strategies on Australia need significant improvements, it has been claimed.
Ecommerce success 'down to good customer service strategies'
- Sep 29 2011, 23:52 PM Customer service is the key to ecommerce success.
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