supportData quality news
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A good customer service strategy 'as useful as marketing'
- Jan 24 2012, 17:24 PM A good customer service strategy is a good marketing tool.
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Bad customer service driving people to ecommerce
- Jan 22 2012, 20:11 PM Retailers need to consider new customer service strategies.
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Ecommerce offers marketing opportunities
- Jan 18 2012, 21:52 PM There is a real opportunity to target online shoppers with marketing messages.
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Data security 'essential for Australian companies'
- Jan 16 2012, 16:47 PM Data security should be a priority for Australian companies.
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Surveys 'getting on customers' nerves'
- Jan 11 2012, 16:54 PM Customer surveys are starting to annoy many people.
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Understanding expectations an important part of a customer service strategy
- Jan 9 2012, 17:00 PM Communication with customers helps manage expectations.
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Importance of delivering on time highlighted for ecommerce companies
- Jan 8 2012, 17:32 PM Ecommerce companies should keep customers informed of their order status.
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Big data 'providing a new challenge for small businesses'
- Jan 5 2012, 23:17 PM Big data is the big challenge for 2012.
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Ecommerce 'the best way to overcome the downturn'
- Jan 3 2012, 22:44 PM Ecommerce is an important part of the digital society.
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Effective data management 'helps cut down waste'
- Dec 31 2011, 22:42 PM Effective data management could lead to greener marketing.
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